...Jacques Boulay; Barbara Caemmerer; Odile Chanut; Chaudey Magali; Muriel Fadairo Purpose The authors conduct a structured analysis of the literature on the determinants of economic and financial franchise performance and develop an integrative framework that unifies the literature from franchisor...

...Carlos M.P. Sousa; Filipe Coelho; Susana C. Silva Purpose The creativity of retail employees seems to be of the utmost importance for ensuring the performance of organizations in service settings. This paper contributes to the existing theory by investigating the direct and indirect effects...

... of contractual choices and performance implications for franchise chains [1] . This relationship has not been addressed before. This work makes several contributions. First, I explore the resource-based determinants of franchise contract length. Unlike previous studies that focused on transaction cost...

... the firm to attract additional investors (Cooke, 1989). In this paper, we use initial public offering (IPO, also known as going public) as the success/performance measure. This measure has been widely used in the finance literature [1] . In their highly cited article in the Journal of Finance...

... managers of how distribution performance can be improved through lean warehousing. The resulting performance improvements in the distribution operations will ultimately be reflected in the logistics performance of downstream retailers. The study develops an original instrument for measuring waste...

...Laura Macchion; Antonella Maria Moretto; Federico Caniato; Maria Caridi; Pamela Danese; Andrea Vinelli Purpose The purpose of this paper is to analyse whether the adoption of e-commerce improves company business, innovation and operational performance and whether sales internationalisation might...

... more products of higher quality and striving for better distribution mechanisms. Interestingly there does not seem to be much attention for the quality of the internal supermarket organisation, i.e. quality of people, internal processes, and performance reporting. Thus there seems to be a gap in both...

.../methodology/approach – The methodology is based on a non-econometric technique developed by management scientists on economic concepts for evaluating the performance of decision-making units and implementing a benchmarking process. An extended model is developed in the paper for evaluating the efficiency...

... of the chapters present legislative material in a descriptive manner that limits the ability to use the information beyond a simple reference guide. Edited by Stewart   Howe . Retailing in the European Union: Structures, Competition and Performance . London : Routledge   2003 . , ISBN: 0 415...