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Keywords: Product expectations
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Journal Articles
International Journal of Retail & Distribution Management (2021) 49 (12): 1597–1620.
Published: 10 June 2021
... Product expectations Customer service Clothing retailing e-commerce The study is more relevant in the current pandemic context, when the consumer’s behaviour has changed and online shopping has substantially increased. The research can be used by companies that sell clothing on the internet...
Journal Articles
International Journal of Retail & Distribution Management (2020) 48 (6): 575–589.
Published: 22 April 2020
... Publishing Limited Licensed re-use rights only Premium private label Social risk National brands Product expectations Lidl Consider the following: you live in a residential area and this year's neighbourhood barbecue will take place at your house. Or you started working at a new company...
