Keywords: Qualities
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Journal Articles
International Journal of Retail & Distribution Management (2025) 53 (1): 38–57.
Published: 10 October 2024
...-structured interviews were used for across 10 disparate retail organisations deployed as case studies safeguarding all quality considerations were fully integrated. Findings The findings reveal brands are coping with greater complexity than before. Loyalty is eroding whilst social media increases...

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