... issues and areas of concern to emerge were: the industry image and impact on recruitment and retention; employee and management skills gaps; and barriers to training. Research limitations/implications The findings highlight the need for UK retail industry to raise the image of the sector, to identify...

... using the information about annual turnover (1994 UK retailers’ turnover figures were gleaned from the FAME CD ROM). This was important in gaining insight into one of the issues raised in an earlier study[ 5 ] which suggested that the level of difficulty in recruiting graduates reported by retailers...

...Robert Houlton; Annette Thomas In the mid‐1980s a group of leading British retail companies jointly identified a mismatch between their graduate recruitment requirements and the motivation of graduate applicants and entrants. Many graduate entrants had a personal goal of being appointed to a head...