...., 2009). This study draws upon the resource-based view (RBV) (Barney, 1991) to investigate the role of Retail 4.0 as a rare and inimitable resource, which can give a competitive edge to retailers' performance. The rest of the paper is structured as follows: Section 2 presents the theoretical lens...

... literature review shows the SCI’s span still neglects LSPs. Based on that gap, a resource-based view (RBV) integrated with the resource dependence theory (RDT) is used to propose a broader SCI span that consists of internal, supplier, LSP and customer. Using both theories, this paper conceptualizes resources...

... attributes” and “after delivery attributes”. The authors find that both affect customer satisfaction and repurchase intention. e-IT competence Resource-based view e-Service agility Market coverage Small internet retailing Cross-disciplinary perspectives A web site as an electronic service...

... Assortment Resource-based view Builders’ merchants Resource dependence Supplier integration Supplier-retailer relationships The increased attention given to relationship marketing during the last decades (e.g. Anderson et al., 1994 ; Morgan and Hunt, 1994 ; Weber, 2001) has created...