... is to describe dimensions of UCB, investigate its causes, explore its consequences for customers and FLEs and infer practical implications for retail management by collecting customers' and FLEs' views in collaboration of each other. Design/methodology/approach Due to the explorative nature of this research...

...: Retailing Retail management Modelling Productivity rate Retail productivity Cobb‐Douglas production function Value in retail output Retail input Total factor productivity Retail strategy Retail productivity is one of the most significant and widely used methods of retail performance...

... conducted on bookshop chains. © Emerald Group Publishing Limited 2013 Bookselling Retailing Stores and supermarkets Retail management Data envelopment analysis Tobit regression Efficiency Bookshop Turkey Evaluating efficiency of business organisations is becoming increasingly...

...). Institutional environment Retailing Internationalization Retail management Strategic management Emerging markets China We used Atlas.ti software to manage, extract, compare, and explore the meaningful data. During the analysis, we followed the procedures proposed by (Corbin and Strauss, 2008). Each...

... the last 20 years and, within a conceptual framework, explores those lacunae in the knowledge base that require further research. © Emerald Group Publishing Limited 2010 Retail management Marketing Research work Retailing Serials The coordination of functions within the retail...

... be necessary to solidify recommendations to retail managers are derived. Findings The investigation finds that both communicative and compensatory response elements as well as the retailer's logistics can positively influence evaluations of customers directly and indirectly affected by product problems...

... focussed very largely on the grocery sector and the superstore format. Its wider purpose is to contribute to the growing literature on charity retailing which has not considered this aspect of retail management in detail. Design/methodology/approach Details the particularities of charity retailing...

... for covering costs. Retail management Profit Supermarkets Competitive strategy Sweden Retail store performance is usually divided into three broad categories: 1. market‐based performance, which captures how well a store succeeds in the competition for customers in the marketplace; 2...

... Limited 2006 Theft Employee behaviour Retail management Retailing Stock control Surveillance There are several reasons why individuals considering entrepreneurship have a goal of founding a business, such greater control of their destiny, increased satisfaction, more money...

... surrounding the major metropolitan areas – mirroring trends in urban growth in the US. Business improvement Distibution channels and markets Retail management Urban centres Cities Canada Downtowns have traditionally been the economic hub for larger market areas or regions, providing a major...

... for items purchased on the Web or through a catalog, and the search for multi‐channel opportunities with appropriate partners. This article provides a check‐list to enable a retailer to assess its readiness to undertake a multi‐channel strategy. Retailing Retail management Multilevel marketing...

... could be within reach. Retail management Consumer psychology Brain Eyes 1. (1) Shopper psychology – interaction with the environment and brand in‐store. Experiential aspects. 2. (2) Consumer psychology – this includes: environmental influences (culture, family, media, peer...

... and their behaviour analysed in the context of consumer situations and contingencies. Implications for retail management, theory and practice are discussed within the context of fashion shopper situations. In the context of the store layout, time‐poor and highly mobile shoppers require different spaces than...