... Retail technology Frictionless shopping Customer experience Operational excellence Competitive advantage Retail strategy COVID-19 The retail sector is experiencing a revolutionary transformation where retailers that embrace technology as an enabler of competitive advantage are poised...

... that permits small family grocers to shift their mindset from retail competition to retail coexistence and to re-examine their own inherent advantages to serve the heterogeneous demand of consumers. Resource-advantage theory Retail strategy Grocery shopping Retail evolution Small grocers Traditional...

..., artisan events, and market days (Deloitte, 2015 ; Sit et al., 2003). Entertainment Experiences Retail strategy Hedonic shopping Enclosed malls Shopping center management Almost 20 years ago, Pine and Gilmore (1998) inspired retailers to move beyond the selling of products...

... a new shopping experience be always awarded? Innovation management Follower Retail strategy Retailing Pioneer Retail innovation Organization focus on innovating allows achieving new opportunities and usage its resources for transforming innovative ideas in successful outcomes (Niu...

... and explanations regarding their behaviour after an economic shock. Professor Volker G. Kuppelwieser can be contacted at: volker.kuppelwieser@neoma-bs.fr © Emerald Group Publishing Limited 2015 Crisis Company behavior Retail internationalization Retail strategy Most companies still...

... function Value in retail output Retail input Total factor productivity Retail strategy Retail productivity is one of the most significant and widely used methods of retail performance measurement. Conceptually productivity can be defined as the ratio of output to input and in retail context too...