...Stephanie Perkiss; Jonathon Mackay Purpose When a retailer has their own branded chocolate product, they have the same obligations as others in the cocoa supply chain to undertake the required due diligence to address human rights and environmental issues. However, there is an attitude–behaviour...

...Mónika-Anetta Alt; Irma Agárdi This research has several innovative contributions. First, our study considered NFC m-payment as a technology embedded in the retail environment, not an isolated mobile application. Second, it revealed the impact of technology acceptance on customer loyalty towards...

...Sunaina Kapoor; Saikat Banerjee; Paola Signori Purpose The role of retailers in influencing consumer attitude during a brand scandal is quite complex, as retailers are in direct contact with both marketers and consumers. The purpose of the exploratory research is to propose a theoretical model...

...Fu-Chiang Yang Purpose The purpose of this study is to address three managerial issues in a retail network under a centralised regime, including resource allocation, expansion and downsizing. In particular, this study investigates how to optimise resource allocation across retailers and how...

...Antonella Samoggia; Aldo Bertazzoli; Arianna Ruggeri 31 08 2018 20 12 2018 04 03 2019 15 04 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Healthy food sales have increased in recent decades. Retailers...

...Maria Björklund; Helena Forslund; Maria Persdotter Isaksson Purpose – The purpose of this paper is to explore and illustrate ways in which the world’s largest retailers describe their logistics-related environmental considerations, their environmental indicators applied to measure the effects...

...Susanne Beck; Peter Kenning Purpose – The long-term survival of companies depends strongly on successful new product introductions. However, insufficient customer new product acceptance (NPA) often leads to high failure rates for manufacturers. Retailers, as intermediaries between the company...

...Dr Anne Wiese, Associate Professor Stephan Zielke and Professor Waldemar Toporowski; Valéry Bezençon; Reza Etemad-Sajadi Purpose – The purpose of this paper is to analyse the effect of distributing sustainable labels on the retailer’s corporate brand. More specifically, the objectives...

...Cristina Calvo-Porral; Jean-Pierre Lévy-Mangin Purpose – The purpose of this paper is to focus in customer-based store brand value by comparing three different retailing formats – supermarkets, hypermarkets and discounters – in order to assess how store brand value stems from and to understand...

...Aradhana Gandhi; Ravi Shankar Purpose – The purpose of this paper is to analyze the performance of Indian retailers in recent past and derive meaningful insight for practicing managers in this area. Design/methodology/approach – This paper analyses the economic efficiencies of select Indian...

...Helena Forslund Purpose – The first purpose of this study is to explore logistics performance management practices and lessons learned in some supplier/retailer dyads across retail industries. A second purpose is to suggest a continued research agenda for logistics performance management across...

...Youngsun Park; Brenda Sternquist Purpose The main aim of this paper is to provide research propositions that explain global retailers' international expansion. Global retailers are considered to be concentralized‐standardized retail formats. Design/methodology/approach Research literature...