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Keywords: Seller perspectives
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Journal Articles
International Journal of Retail & Distribution Management (2023) 51 (4): 503–522.
Published: 08 February 2023
... their expectations. This study aims to show how buyers and sellers value the decision to select a courier service based on online shopping experiences. Design/methodology/approach A focus group discussion involving eight participants was used to gather consumer preferences and seller perspectives. Kansei...
