..., the study concludes with a discussion of the findings and their implications. © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Shopping malls Mall relevance Shoppers' well-being (SWB) Mall loyalty (ML) Social media celebrities (SMCs) Pakistan...

... in and responded to the survey administered at the mall. The collected responses are analysed using partial least squares structural equation modelling (PLS-SEM). Findings Study findings show that experiences significantly influence consumers' intentions to patronise shopping malls, leading to their commitment...

... and its subsequent outcomes, that is, intention to revisit and desire to stay in mega shopping malls. Design/methodology/approach The survey data of 455 shopping visitors in Pakistan were collected using a mall intercept technique and tested through structural equation modeling in AMOS. Findings...

...Robin Pentecost; Suné Donoghue; Park Thaichon Purpose Using the millennial cohort the purpose of this paper is to assess differences in shopping mall behaviour between three intra-cohorts groups: adolescents (13–17), emerging adults (18–23) and young adults (24–30+). Design/methodology/approach...

... of entertainment and social interaction in satisfaction. Second, the study concentrates on the role of salespeople by focusing on the social aspects of the interaction. Social interaction Entertainment Emotional states PAD scale Shopper satisfaction Shopping malls Maher Georges Elmashhara can...

...Kok Wei Khong; Fon Sim Ong Purpose – The study of shopping mall patronage behaviour includes concepts such as mall attributes and attractiveness, motivations and patronage choice. The purpose of this paper is to examine the effects of shopper loyalty and perception towards shopping malls...

... and creating ambience. Disproportionate expenditure on adding to physical infrastructure is not expected to yield matching dividends. Social implications The study assumes significance as India has seen a rapid mushrooming of shopping malls in the recent past. Such malls are struggling to attract shoppers...