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Keywords: Shops
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Journal Articles
Identifying seasonal variations in store‐level visitor grocery demand
Available to Purchase
International Journal of Retail & Distribution Management (2013) 41 (6): 477–492.
Published: 03 May 2013
... and prepare their own food. A recent survey of over 600 self‐catering holidaymakers found that those using self‐catering accommodation tended to spend more than double on food and drink, including grocery shopping, in the local area than comparable hotel guests (Holidaylettings.co.uk., 2008). The Camping...
Journal Articles
Store experience and co‐creation: the case of temporary shop
Available to Purchase
International Journal of Retail & Distribution Management (2012) 40 (1): 21–40.
Published: 27 January 2012
...Tiziana Russo Spena; Angela Caridà; Maria Colurcio; Monia Melia Purpose The purpose of this paper is to focus on Temporary Shops, a recent communication and distribution innovation used by firms in order to improve interaction with customers and to reinforce brand loyalty and equity. The main aim...
Journal Articles
Explaining multi‐channel consumer's channel‐migration intention using theory of reasoned action
Available to Purchase
International Journal of Retail & Distribution Management (2011) 39 (3): 183–202.
Published: 15 March 2011
... of America Shops Catalogues Internet The retailing industry is being driven by a new, dynamic equation set in motion by the changing consumer. More and more, consumers are being proactive in their purchase decisions and selective about those with whom they want to do business...
Journal Articles
The history of New Zealand shop trading hours
Available to Purchase
International Journal of Retail & Distribution Management (2010) 38 (8): 625–640.
Published: 22 June 2010
...Andrew G Parsons; Paul W Ballantine; Ann‐Marie Kennedy Purpose This historical narrative aims to analyse the changes in shop trading hour laws in New Zealand, to explore the reasons behind the acceptance of Sunday trading. It compares New Zealand's experience with the USA and the UK. Design...
Journal Articles
Impact of initial‐trust‐image on shopper trust and patronage intentions: A study of young, male apparel shoppers in India
Available to Purchase
International Journal of Retail & Distribution Management (2010) 38 (4): 275–296.
Published: 30 March 2010
... cues, could play a significant role in determining shopper patronage. © Emerald Group Publishing Limited 2010 India Consumer behaviour Trust Corporate image Shops Clothing Establishing shopper trust in relational exchanges is considered a critical success factor by many...
Journal Articles
Retail format choice in the US consumer electronics market
Available to Purchase
International Journal of Retail & Distribution Management (2010) 38 (4): 258–274.
Published: 30 March 2010
... and important retail attributes for shopper groups are possible, future studies could expand upon this exploratory work by initiating comparisons of specific retail formats and examining cross‐shopping behavior among consumer electronics shoppers. Practical implications This paper provides consumer...
Journal Articles
Benchmarking the US specialty retailers and food consumer stores using data envelopment analysis
Available to Purchase
International Journal of Retail & Distribution Management (2009) 37 (8): 661–679.
Published: 19 June 2009
... Shops Retailers Data analysis Benchmarking United States of America The competitiveness of a country derives from the efficiency of its enterprises. While competitiveness at the national level is reflected in the performance of the country, it is reflected in the size of the market share...
Journal Articles
Retail store loyalty: a comparison of two customer segments
Available to Purchase
International Journal of Retail & Distribution Management (2009) 37 (6): 477–492.
Published: 08 May 2009
... who buy products from the retailer to earn a living by repairing other people's vehicles typically in their independently owned shops or those who work on a full‐time basis as mechanics for chain repair shops/garages. In our study, merchandise quality characterizes the core tangible aspects...
Journal Articles
Use of scent in a naturally odourless store
Available to Purchase
International Journal of Retail & Distribution Management (2009) 37 (5): 440–452.
Published: 24 April 2009
... of an associated scent in a normally odourless store can have with regard to enhanced shopper behaviour and liking for the store. Shops Consumer behaviour Store ambience New Zealand […] a rose by any other name would smell as sweet […] (Shakespeare: Romeo and Juliet II.ii). Andrew G. Parsons can...
Journal Articles
Customer satisfaction in food retailing: comparing specialty and conventional grocery stores
Available to Purchase
International Journal of Retail & Distribution Management (2009) 37 (1): 63–80.
Published: 30 January 2009
... be contacted at: huddles2@msu.edu © Emerald Group Publishing Limited 2009 Customer satisfaction United States of America Shops Retailing Food products The retail food industry is a highly competitive and challenging industry that has been experiencing significant change in the past few...
Journal Articles
“Switched”: store‐switching behaviours
Available to Purchase
International Journal of Retail & Distribution Management (2008) 36 (5): 375–386.
Published: 25 April 2008
...Anne Findlay; Leigh Sparks Purpose The purpose of this paper is to investigate store‐switching behaviours for main food‐shopping consequent on a change in operator for a major superstore; to relate results to previous research findings on store‐switching levels; and to use the results to emphasise...
Journal Articles
Evolution in city centre retailing: the case of Utrecht (1974‐2003)
Available to Purchase
International Journal of Retail & Distribution Management (2005) 33 (11): 824–841.
Published: 01 November 2005
... statistics and sector analysis are used to investigate the structural changes that have occurred over this period. Findings The results indicate important changes over time. First, there is a decline of shops selling daily and space consuming goods. Second, the expansion of some sectors and the emergence...
Journal Articles
Retailing at the periphery: an analysis of Dublin’s tertiary city centre shopping streets (1972‐2002)
Available to Purchase
International Journal of Retail & Distribution Management (2003) 31 (8): 389–400.
Published: 01 August 2003
...Edmund O’Callaghan; Don O’Riordan This research examined changes in Dublin’s tertiary city centre shopping streets over a 30‐year period to 2002. An observational study of the occupancy of the city’s tertiary streetscape was undertaken in the summer of 2002 and compared with historical data...
Journal Articles
International Journal of Retail & Distribution Management (2003) 31 (8): 385–388.
Published: 01 August 2003
...David Bennison; Tony Hines Local shopping is a topic that has been neglected for many years by both retail researchers and policy makers. However, in recent years it has come on to the agenda again, mainly because a number of government policy areas – including social exclusion, regeneration...
Journal Articles
Small retailers in an inner city community: a case study of Adamsdown, Cardiff
Available to Purchase
International Journal of Retail & Distribution Management (2003) 31 (8): 401–407.
Published: 01 August 2003
... Community Project included the employment of a community development worker and a resource centre, both managed through a partnership between the Scarman Trust and Cardiff Community Housing Association. © MCB UP Limited 2003 Shops Retailers Adamsdown is amongst the six most socially...
Journal Articles
Still serving the community? The professionalisation of the UK charity retail sector
Available to Purchase
International Journal of Retail & Distribution Management (2003) 31 (8): 418–427.
Published: 01 August 2003
...Adelina Broadbridge; Liz Parsons The charity retail format has experienced significant growth over the last 30 years to a situation where charity shops have now become a taken for granted feature of local high streets across the UK. Traditionally charity shops have played an important service role...
Journal Articles
“Not in my neighborhood”: resistance to chain drug‐stores
Available to Purchase
International Journal of Retail & Distribution Management (2003) 31 (6): 321–328.
Published: 01 June 2003
... a neighborhood shopping area in Madison, Wisconsin, a medium‐sized city in the mid‐western region of the USA. It finds that well‐educated, affluent residents in both locations believe that they should have input regarding the retail composition of local shopping areas, and that their resistance to new stores can...
Journal Articles
Rural grocery shoppers: do their attitudes reflect their actions?
Available to Purchase
International Journal of Retail & Distribution Management (2002) 30 (8): 394–406.
Published: 01 August 2002
...Adelina Broadbridge; Eric Calderwood Using a longitudinal research methodology, this research investigated the grocery shopping habits of residents in rural communities in Western Stirlingshire, Scotland. In particular, it attempted to uncover the factors and attitudes that influence customers...
Journal Articles
Arts and crafts and the purists: two contrasting approaches to designing for the British fashion environment
Available to Purchase
Retail and Distribution Management (1998) 26 (8): 330–335.
Published: 01 September 1998
... that design has had in facilitating this success. Architecture Design Fashion Marketing strategy Retailing Shops Our aim is to realise space with strong phenomenal properties while elevating architecture to a level of thought (Holl, 1996). In recent years Jigsaw has built up a strong...
Journal Articles
Tourists′ Perceptions of Service in Shops: : Japanese Tourists in Australia
Available to Purchase
Retail and Distribution Management (1994) 22 (5): 20–28.
Published: 01 August 1994
...Yvette Reisinger; Robert Z. Waryszak Presents the results of an exploratory study on Japanese tourists′perceptions of service quality in Australian shops. Eight areas of service were examined: the shop assistants′ friendliness, politeness,information giving, helpfulness, concern about customers...
