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Keywords: Smart shopping perception
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Journal Articles
International Journal of Retail & Distribution Management (2025) 53 (10-11): 1057–1074.
Published: 30 September 2025
... as well as smart shopping perception, service authenticity and cross-buying. The moderating effect of self-determination is examined. Design/methodology/approach The proposed model was evaluated by utilising partial least squares structural equation modelling (PLS-SEM) and importance-performance map...
