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Keywords: Smart-shopping perception
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Journal Articles
Webrooming as the new retail experience: a smart-shopping perspective
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International Journal of Retail & Distribution Management (2023) 51 (6): 736–754.
Published: 16 March 2023
... and offline channel attributes (i.e. online review diagnosticity, online search convenience, expected price loss, offline purchase effort and offline after-sales service convenience), consumer traits (i.e. anticipated regret) and shopping experience (i.e. smart-shopping perception) as determinants...
