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Keywords: Structural analysis
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Journal Articles
Evolution in city centre retailing: the case of Utrecht (1974‐2003)
Available to Purchase
International Journal of Retail & Distribution Management (2005) 33 (11): 824–841.
Published: 01 November 2005
... of sectors and the skewness of distribution. © Emerald Group Publishing Limited 2005 The Netherlands Cities Retailing Shops Structural analysis design and theory Zones (planning) In The Netherlands city centres are the largest and most diversified shopping locations. Approximately 51...
Journal Articles
Customer perceptions of e‐service quality in online shopping
Available to Purchase
International Journal of Retail & Distribution Management (2005) 33 (2): 161–176.
Published: 01 February 2005
... quality, customer satisfaction, and purchase intentions for online shopping. © Emerald Group Publishing Limited 2005 Electronic commerce Service quality assurance Customer satisfaction Purchasing Shopping Structural analysis With the rapid global growth in electronic commerce (e...
