...Florent Saucède; David Vidal Purpose Linking platform governance and value, the article explains how platforms manage openness, which gives users access and authority, to shape the user experience and orchestrate interactive value co-creation within their ecosystem. Design/methodology/approach...

... sustainability knowledge and values. Furthermore, the study examines whether apparel sustainability knowledge and values impact consumer attitude and willingness to buy sustainable apparel products in a similar manner in both countries. There is a rising interest in sustainable consumption and production...

...-use rights only The purpose of this paper is to investigate the significance of value co-creation to the UK animal healthcare sector from the perspective of the key industry stakeholders: clients, veterinarians and paraprofessionals. Value co-creation constructs in the sector were...

... of perceived product quality, relative price and risk on perceived product value and, ultimately, willingness to buy these brands. In addition to this, the study seeks to investigate the potential role of store image as an antecedent within the model. Design/methodology/approach – A survey of middle...

... customers and 20 staff of an established UK health and beauty retailer with a long-standing reputation for personal customer service. A qualitative analysis was applied using both a service quality and a customer value template. Findings – Customers focused more on the utilitarian features...

... of the results. Future research can test the propositions further. Originality/value The results suggest that perceptions of store atmospheres are moderated by gender orientation, which is a segmentation variable that may be more relevant in today's gender‐blurring retail environments. Furthermore...

...Youn‐Kyung Kim Shopping malls and the Internet have become major competitors, providing multiple dimensions of consumer value ranging from economic or functional value to hedonic or experiential value. The selection of the Internet versus the mall for shopping can vary for different consumers...

...Gaston LeBlanc; Nha Nguyen Examines the concept of perceived value with data collected from 1,323 members in four retail co‐operatives. A set of six factors was found to have effect on members’ perceptions of the value of products and services they received from their retail co‐ops. In descending...