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Keywords: Voice interface
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Journal Articles
International Journal of Retail & Distribution Management (2025) 53 (4): 297–311.
Published: 09 January 2025
...Astha Sanjeev Gupta; Jaydeep Mukherjee Purpose E-retailers face challenges in adding, engaging and retaining customers. Voice interface is a new and more inclusive modality that provides customers with a hands-free, convenient e-shopping option and is relevant for e-retailers. However, the voice...
