Exploring Conflict Resolution Styles: A Study of Turkish and American University Business Students Available to Purchase

Examines the differences between the actions that Turkish and American students would take when they were confronted with conflict. Students received two cases describing an organizational setting. They were asked to place themselves in the situation of a member in conflict with a peer in the work environment. Cases were content‐analysed by the researchers. Indicates that the nature of the conflict situation is important in examining conflict resolution styles across cultures.