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Purpose

This study aims to explore the key bottlenecks and emerging opportunities influencing the performance of Microfinance Institutions (MFIs) in Pakistan. It evaluates how these factors collectively impact institutional profitability, financial inclusion and poverty alleviation outcomes.

Design/methodology/approach

A qualitative approach was adopted using thematic analysis of primary and secondary data collected from multiple MFI stakeholders across Pakistan. Fourteen major bottlenecks and an equal number of opportunities were identified, categorized and analysed to understand their implications on the operational, managerial and financial dimensions of MFIs.

Findings

This study employs a qualitative research design based on in-depth interviews with key stakeholders from MFIs, regulators and industry experts in Pakistan. Using thematic analysis, 14 major bottlenecks and 14 corresponding opportunities affecting MFI performance were identified. The results show that MFIs face challenges such as mono-product dependency, moral hazard, managerial capacity gaps and technological obsolescence, which limit financial outreach and sustainability. Conversely, a supportive regulatory environment, donor engagement, flexible lending mechanisms and fintech integration present significant opportunities for performance enhancement.

Originality/value

This study contributes to the microfinance literature by systematically mapping the dual dimensions of constraints and prospects faced by Pakistani MFIs. It provides actionable insights for regulators, practitioners and development partners seeking to enhance the resilience and sustainability of the sector within developing economies.

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