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Keywords: Citizen satisfaction
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Journal Articles
International Journal of Social Economics (2019) 46 (3): 326–337.
Published: 10 September 2018
... both Qatari and expatriates’ respondents. The scientifically grounded sample consisted of 1,356 respondents, who were 18 years of age and older. The data were collected through a face-to-face survey. The focus was on citizen satisfaction with basic public services such as education, health, roads...
Journal Articles
International Journal of Social Economics (2012) 39 (3): 182–199.
Published: 10 February 2012
...Oludele Akinloye Akinboade; Emilie Chanceline Kinfack; Mandisa Putuma Mokwena Purpose The purpose of this paper is to analyze citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi...
