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Keywords: Public services
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Journal Articles
Citizens and expatriates satisfaction with public services in Qatar – evidence from a survey
Available to Purchase
International Journal of Social Economics (2019) 46 (3): 326–337.
Published: 10 September 2018
...Nada Abdelkader Benmansour Purpose The purpose of this paper is to analyze citizens’ and expatriates’ satisfaction with public service delivery in Qatar, one of the world’s highest per capita incomes countries. Design/methodology/approach The author uses a 2017 survey conducted in Qatar among...
Journal Articles
Understanding citizens' participation in service delivery protests in South Africa's Sedibeng district municipality
Available to Purchase
International Journal of Social Economics (2013) 40 (5): 458–478.
Published: 05 April 2013
...Oludele A. Akinboade; Mandisa Putuma Mokwena; Emilie C. Kinfack Purpose The purpose of this paper is to discuss citizen participation in public service delivery protests in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities: Lesedi, Emfuleni...
Journal Articles
An analysis of citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa
Available to Purchase
International Journal of Social Economics (2012) 39 (3): 182–199.
Published: 10 February 2012
...Oludele Akinloye Akinboade; Emilie Chanceline Kinfack; Mandisa Putuma Mokwena Purpose The purpose of this paper is to analyze citizen satisfaction with public service delivery in the Sedibeng district municipality of South Africa. The municipality consists of three local municipalities, Lesedi...
