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Keywords: Transactional analysis
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Journal Articles
International Journal of Social Economics (1996) 23 (8): 3–20.
Published: 01 August 1996
...” not “voice”. That is, dissatisfaction is rarely worked out by negotiation and compromise. When either party is dissatisfied with the outcomes of a transaction, further transactions do not occur. Anderson continues: © MCB UP Limited 1996 Community relations Ethics Management Transactional...
