The purpose of this paper is to examine critically both utopian and dystopian discourses of offshoring so that a more considered, nonetheless theoretically informed, view of the global offshore phenomenon can be formed.
Drawing upon some preliminary research on offshoring ventures from the UK to India, and the extant literature, the practice of business process outsourcing (BPO) via offshoring is explored and critiqued.
It is argued that neither dream nor nightmare is the adequate discursive metaphor to capture what we have discerned through our research on offshore outsourcing.
The primary contribution of this paper is that demonstrates that utopian and dystopian discourses fail to adequately explain the practice of offshore BPO and that in cultural, economical, ethical, and political terms, it is much more complex.
