The purpose of this paper is to deal with the question of whether the expectations of improved effects due to governance reforms have been met in nine European Union (EU) countries and how they are associated with the specific characteristics of the governance of activation.
The paper distinguishes three types of effect: first, the process effects, like the treatment of unemployed people, their voice and choice when involved in activation and the individualized nature of the service provision process. Second, the paper looks at output effects (policy effort), which include the range (scope) and variety of the programs, the coverage and outreach (targeting) of programs and services to specific groups and service content and quality. Last, the paper is interested in the outcome/employment effects (gross and net) on job placement.
The authors conclude that the effects of the governance reforms are not unequivocally in favour of the reforms. This is a remarkable finding since all the countries that have been studied show similarities and to some extent converging trends in activation reforms. The reasons for this discrepancy between aims and effects are not easy to detect; nevertheless, implementation difficulties are one explanation and problems with adequate financing may be another.
The complex model of the effects of activation is combined with a governance perspective. This makes it possible to disentangle the effects of governance reforms to some extent. The findings may stimulate further research and orient policy making in activation.
