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Keywords: Caseworker
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Journal Articles
International Journal of Sociology and Social Policy (2023) 43 (7-8): 626–642.
Published: 19 September 2022
...Bettina Leibetseder Purpose Concerning the decision-making of frontline bureaucrats, research has suggested that caseworkers take into account a broader range of legal, organisational, professional and personal aspects. Their decision-making can offset social rights, when it neglects policy goals...
