... not have conflict of interest. Human resource development (HRD) Perceived organizational support Social exchange theory Commercial banks The perception of employees that their employer values their contributions and is concerned about their well-being is known as POS (Eisenberger et...

... boost employee engagement. Social Exchange Theory: Social Exchange Theory, primarily developed by Blau (1964) , provides a foundational perspectives for understanding workplace relationships. The theory focuses that human interaction are based on the principle of reciprocity, where...

...Mung Khie Tsen; Manli Gu; Chee Meng Tan; See Kwong Goh Purpose More companies embrace flexible work arrangements (FWA) as one of their employee retention strategies, yet its effectiveness is not consistent. Generally, past researchers use the social exchange theory to explain how FWA lowers...