Police service in urban destination points: does it promote urban destination advocacy among tourists? Available to Purchase

Rashmi Singh is based at the School of Commerce, XIM University, Bhubaneswar, India. She is an Associate Professor in Marketing at the School of Commerce, XIM University, Bhubaneswar, India. She has seven years of formal and technical experience in the education sector, both in the teaching and administrative capacity. As a trainer, she has conducted numerous personality development and leadership training sessions for teachers and students across educational institutions. Her research interests are consumer behaviour, tourism behaviour and marketing analytics. She has published papers in Young Consumers (Emerald), Review of Behavioural Finance (Emerald), International Journal of Conflict Management (Emerald), Vision – Sage publication, Journal of Health Management (Sage), Asia Pacific Journal of Marketing and Logistics (Emerald), Policing (Emerald). She has also published a paper at different international conferences. She is also a reviewer for the Journal of Consumer Marketing and the Journal of Health Education.

Lalatendu Kesari Jena is based at the School of Human Resource Management, XIM University, Bhubaneswar, India. He is an Associate Professor (HRM) in the School of Human Resource Management, XIM University, Bhubaneswar, India. He has more than 22 years of experience in academics and corporate HR (with Hindustan Aeronautics Limited, Indian Defence PSU), including seven years as a Faculty Member in HR at ICFAI University, Hyderabad, India and Central University of Orissa, India. He specializes in human resource planning, performance management, learning and development and talent assessment. His research interest lies in areas such as HRM and sustainable development goals, self-steering, self-organizing teams and leadership, job crafting, job insecurity, millennial and work ethics, return on investment in HR programmes, sustainable HR through disruptive leadership, attitude and productivity, joy at work, workplace persuasion, employee retention and leadership challenges, abusive supervision, performance in multi-tasking environment, stress and coping, meaningful engagement and he has published papers on them in tiered national and international journals. He has completed his PhD from IIT Kharagpur, India (314 in QS Global World University Rankings, 2023) on the topic “Workplace Spirituality and Human Resource Effectiveness” and did his Post Doc. on “Employee Retention and Leadership Challenges” at Loyola Leadership School, Universidad Loyola, Seville, Spain (ranked 581-590 in QS Global World University Rankings, 2023).