... satisfaction Online reviews Decision tree analysis Data mining Customer satisfaction is a critical component in the success of any business, as it directly influences customer loyalty and the likelihood of repeat business. It is generally defined as a measure of how products and services supplied...

... Association 2019 International Tourism Studies Association Licensed re-use rights only Hotels Room occupancy City characteristics Natural amenities Data mining City tourism attractiveness is a combination of a myriad of factors that are dispersed across the literature. These include...