Keywords: Izmir city
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Journal Articles
International Journal of Tourism Cities (2020) 6 (4): 1025–1043.
Published: 19 December 2019
... information on the research topic is collected. Judgmental sampling is used to identify experts’ views where in-depth semi-structured interviews are conducted with 12 hotel managers in Izmir city. The soft innovation hotel application areas taken into consideration are: lobby and reception, rooms, restaurant...

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