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Journal Articles
Assessment of hotels’ online complaints in domestic tourism: mixed analysis approach
Available to Purchase
International Journal of Tourism Cities (2024) 10 (3): 1027–1045.
Published: 08 April 2024
... re-use rights only Hospitality Antalya Reviews Satisfaction Complaints Mixed analysis method Given the ubiquity of technology, people have begun to pay more attention to websites. Online sites are a given in business, health, entertainment, shopping and many other sectors...
