.... Otelpuan delineates the preferences of guests accordingly. It aims to promote neutral and unforced choices and operates under the slogan “Having written the good and the bad, I leave the choice to you.” It also acts impartially in the satisfaction surveys conducted in contact with Otelpuan guests...

... to examine the influence of personal factors, including environmental concern, cultural interest, travel lifestyle and involvement, on tourist satisfaction and revisit intention, using the theory of planned behavior (TPB) as its framework. Design/methodology/approach The data was gathered through surveys...

...Jaqueline de Souza Brogni; Luciano Torres Tricárico; Pablo Flores Limberger; Thamires Foletto Fiuza Purpose The purpose of this paper is to analyse the relationship between the motivation and satisfaction of visitors, both tourists and residents, of a sacred urban complex located in Santa Catarina...

...Felix Elvis Otoo; Cecilia Ngwira; Zandivuta Kankhuni Purpose The purpose of this study is to examine the influence of involvement, satisfaction and festival attachment on urban Dragon Boat Festival (DBF) attendees’ future intentions. Design/methodology/approach Data were collected from 307...

...Faruk Seyitoğlu; Kadir Çakar; Özgür Davras Purpose This study aims to investigate the relationship between the dimensions of motivation, perceived authenticity and satisfaction of tourists visiting the Mor Hananyo Monastery as a heritage site. Design/methodology/approach The quantitative...

..., perceived value, satisfaction and loyalty of the tourist towards the Alhambra and Generalife inscribed as World Heritage Site (WHS) in 1984. Design/methodology/approach From a dataset containing 1,612 surveys, a model a model based on structural equations has been carried out through SmartPLS software...

...María Magdalena Solis-Radilla; Mauricio Carvache-Franco; Orly Carvache-Franco; Wilmer Carvache-Franco Purpose The purpose of this study is to find the underlying variables of travel motivations associated with a coastal and marine destination, and the motivations that predict satisfaction...

...Siripen Dabphet Purpose Attributes of a destination do not only have a positive impact on a person’s selection of the travel destination but also influence the level of tourist satisfaction. In spite of this, the destination attributes related to Muslim tourism are yet to be explored. Moreover...

...Shefali Saini; Chris Niyi Arasanmi Purpose This study aims to examine the consequences of tourism destination image and satisfaction on digital advocacy in a touristic environment. The study also tested the mediation role of satisfaction in the relationship between the tourism destination image...

...Theera Erawan Purpose The purpose of this paper is to examine the direct and indirect effects of destination image on destination loyalty. Indirect effects are measured via tourists’ satisfaction. Design/methodology/approach A reliable conceptual framework was developed through a mixed methods...

...Tomás López-Guzmán; Jesús Claudio Pérez Gálvez; Franklin Cordova Buiza; Miguel Jesús Medina-Viruel Purpose The purpose of this paper is to conduct an analysis of the relationships existing among three basic constructs in the visitor’s decision-making process (motivation and satisfaction...

...Suhail Ahmad Bhat; Mushtaq Ahmad Darzi Purpose The purpose of this paper is to analyze the impact of destination image on satisfaction level and tourist loyalty toward the various tourist destinations in Jammu and Kashmir. The study, also, attempted to investigate the mediating role...

... experience. The aim is to establish the relationships between experience, satisfaction, destination attachment, and word-of-mouth. Design/methodology/approach The paper presents a rich literature review on experience concept and its consequences. Besides, a quantitative study was conducted among tourists...

...Cong Chi Le; Dam Xuan Dong Purpose The purpose of this paper is to provide a deeper understanding of the different factors of destination quality in explaining European tourist satisfaction in Nha Trang city, which has one of the 29 most beautiful bays in the world and more than one million...

... in the Janadriyah festival to see new and different things and to enjoy a unique atmosphere). There is a statistically significant relationship between the most of services provided and the level of satisfaction. As well as, there is a statistically significant relationship between the perception and the level...