Implementation of EDI in Hong Kong: an empirical analysis

Electronic data interchange (EDI) plays a major part in improving organizational competitiveness in the twenty‐first century global market. Telecommunication technologies have improved the effectiveness of communication along the value chain. Information technology (IT) has been helpful in integrating various functional areas within and outside organisations. This paper uses empirical research to study the application of EDI in Hong Kong. In a survey of Hong Kong companies, questions are asked about perceived barriers to implementation of EDI, perceived benefits achievable through EDI, and critical success factors for the adoption of EDI. The main objective of this study is to develop a framework for enhancing the application and implementation of IT with a view to improved organizational competitiveness.