Improving knowledge transfer through enterprise social media: the mediating role of transactive memory Available to Purchase

Yuan Sun is Professor at Zhejiang Gongshang University, China. His main research interests include electronic commerce, IT/IS Innovation, enterprise systems, performance evaluations, IS success and online social network. He is also interested in various research methodologies. His research has been published in various journals, such as Information and Management, International Journal of Information Management, Journal of Enterprise Information Management, Enterprise Information Systems, Electronic Markets, Computers in Human Behavior, Electronic Commerce Research and Applications, Computers in Industry, Computers and Education, Information Systems Frontiers, Industrial Management and Data Systems, Journal of Computer Information Systems and various conference proceedings. Prof. Sun is currently serving as Senior Editor for Information Technology and People, Associate Editor for Journal of Electronic Commerce Research and Journal of Global Information Management. He is a member of the council of CNAIS.

Rong-An Shang is Professor in the Department of Business Administration at Soochow University, Taiwan. He received his Ph.D. degree from National Taiwan University. His current research interests include electronic commerce, IS adoption and implementation and computer-mediated communication. His work has been published in journals such as Information and Management, Journal of Business Ethics, Electronic Commerce Research and Applications, Computers in Human Behavior, International Journal of Information Management, Behaviour and Information Technology and Internet Research.

Haiyang Cao is Postgraduate at Zhejiang Gongshang University, China. His main research directions include enterprise system, online social network and performance evaluations.

Hongyu Jiang is Postgraduate at Zhejiang Gongshang University, China. His main research directions include enterprise system, online social network and performance evaluations.

Klaus Boehnke is Full Professor of Social Science Methodology at Jacobs University Bremen in Germany. He also has a double appointment as Deputy Head of the Center for Sociocultural Research at the National Research University Higher School of Economics (HSE) in Moscow, Russian Federation. He is Past President of the International Association for Cross-Cultural Psychology (IACCP). His work in diverse areas of socialization research within mostly the theoretical framework of Bronfenbrenner’s Ecological Socialization Research has been published, among others, in Science, the American Journal of Sociology, the Journal of Personality, the Journal of Marriage and Family, the International Journal of Psychology and the Journal of Cross-Cultural Psychology. He is an Honorary Fellow of the International Association of Applied Psychology (IAAP).

Jindi Fu is Assistant Professor at the School of Management, Hangzhou Dianzi University, Hangzhou, China. Her main research interests focus on the outcomes and working approach of various emerging information technologies in organizations, especially those related to communication, social capital, knowledge management, organization memory and improvisation.