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There are many problems that face an organisation or specialist department considering the introduction of an in‐house small business computer system for possibly the first time. However, there is no doubt that the introduction of computer techniques to business organisations often make a dramatic impact on efficiency and prove invaluable in maintaining a competitive edge. Equally, there is no doubt that computerisation, unless handled by people with relevant experience, can prove to be a disatrous experience.
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1982
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