Skip to Main Content
Chao‐Ton Su
Close
Save search
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Close Modal
Sort by
Journal Articles

Did your efforts really win customers’ satisfaction?

Available to Purchase
Te‐King Chien, Tien‐Hsiang Chang, Chao‐Ton Su
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2003) 103 (4): 253–262.
https://doi.org/10.1108/02635570310470647
Published: 01 June 2003
View article titled, Did your efforts really win customers’ satisfaction?
Open the PDF for Did your efforts really win customers’ satisfaction? in another window
Add to Citation Manager for Did your efforts really win customers’ satisfaction?
Journal Articles

Implementation of a customer satisfaction program: a case study

Available to Purchase
Te‐King Chien, Chin‐Ho Su, Chao‐Ton Su
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2002) 102 (5): 252–259.
https://doi.org/10.1108/02635570210428285
Published: 01 July 2002
View article titled, Implementation of a customer satisfaction program: a case study
Open the PDF for Implementation of a customer satisfaction program: a case study in another window
Add to Citation Manager for Implementation of a customer satisfaction program: a case study
Journal Articles

TQM in Taiwan’s computer and its peripheral industry

Available to Purchase
Chao‐Ton Su, Mu‐Chen Chen, Guang‐Chih Cheng
Journal: Industrial Management & Data Systems
Industrial Management & Data Systems (2001) 101 (7): 357–362.
https://doi.org/10.1108/EUM0000000005823
Published: 01 October 2001
View article titled, TQM in Taiwan’s computer and its peripheral industry
Open the PDF for TQM in Taiwan’s computer and its peripheral industry in another window
Add to Citation Manager for TQM in Taiwan’s computer and its peripheral industry
This Feature Is Available To Subscribers Only

or Create an Account

Close Modal
Close Modal