Keywords: Airbnb
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Journal Articles
Journal Articles
Industrial Management & Data Systems (2019) 119 (9): 1947–1968.
Published: 08 October 2019
... leave reviews for each other, as in the case of AirBnB, it has been found that reviews are generally more positive (Bridges and Vásquez, 2018), but that negative reviews are often perceived as more credible and authentic (Zhang, 2019). In all cases however, online reviews in such platforms are critical...

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