... based on analytic network process was proposed and tested in one of the biggest companies in the bakery industry. Findings The results highlight that online communities of practice and storytelling are the best way to avoid corporate amnesia. The most important factors are commitment, work...

.... The grey-decision-making trial and evaluation laboratory (DEMATEL) method was employed to explore the cause–effect relationship amongst barriers. Further, the barrier's influences were outranked and cross-validated through analytic network process (ANP). Findings The results showed that “lack of data...

...Sungbum Jun; Dongmyung Lee; Jinwoo Park Purpose This paper aims to develop a multi‐criteria approach for determining business models in bottom‐of‐the‐pyramid (BOP) markets. Design/methodology/approach Analytic network process (ANP) was employed to construct a decision‐making model...