... in the implementation of LM utilizing a business process change framework. The data for this study were obtained through interviews, questionnaire survey and archival sources. LM is an enhancement of mass production. Getting the product right the first time, continuous improvement efforts, quality in products...

... When British Airways decided to rejuvenate its image in 1984 it used a computerised project management package, PertMaster from Abtex software, to help them plan specific exercises within the implementation. Its performance and the various uses it was put to are described. PertMaster Helps Change...