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Keywords: Cognitive appraisal theory
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems 1–35.
Published: 01 April 2026
... these benefits, little is known about how AI self-efficacy influences loyalty in this context. To fill this gap, this study draws on cognitive appraisal theory and social support theory to explore how AI self-efficacy affects perceptions of informational, emotional, and appraisal support and how these support...
