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Keywords: Construct operationalisation
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Journal Articles
Internalization of ISO 9000: an exploratory study
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2011) 111 (8): 1214–1237.
Published: 30 August 2011
... improvement of processes. Iñaki Heras‐Saizarbitoria can be contacted at: iheras@ehu.es © Emerald Group Publishing Limited 2011 Spain Quality management ISO 9001 ISO 9000 Internalization Construct operationalisation Within the quality management (QM) paradigm, ISO 9001...
