...@cityu.edu.hk © Emerald Group Publishing Limited 2007 Sourcing Leadership Supplier relations Continuous improvement Toys Hong Kong Sourcing is a complex process that contributes tremendously to the competitive advantage of an organisation (Novack and Simco, 1991). AS much as 70 per cent...

... (WCM) is a set of methodologies that are used by organisations to compete globally and continuously improve their competitiveness. Original equipment manufacturers (OEMs) are now competing at a global level and many are world‐class. The majority of the companies that make up the OEM's supply chains...

...? Originality/value Companies without an implemented quality system as well as enterprises with an existing quality system can use the research results in their decisions regarding further activities, through which they intend to implement quality systems in order to ensure continuous improvement...

... improvement techniques for the daily operations of the business. ABCM should be used as a part of the continuous improvement process for increased business efficiency and profitability. ABCM can provide managers with valuable information for analyzing business activities and processes. Poor quality...

... and diagnoses their effectiveness in business goals and efficiency in resources. An integrated evaluation system is developed based on the continuous improvement model of information systems performance. The system has been applied to performance measurement of information systems with a huge set of data from...

...Alan J. Beckett; Charles E.R. Wainwright; David Bance Describes the practical application, in an industrial setting, of an information system designed to support continuous improvements. This system, based on a quality monitoring system, differs from conventional application in that it seeks...

... to larger firms. Attempts at finding significant differences between small and large firms were successful. The responses of the larger firms demonstrated that significant differences exist when compared to the smaller firms in a variety of continuous improvement activities that are a part of the process...