... scores of the objectives. A bilateral data envelopment analysis (DEA) compares significant efficiency differences between improvement and deterioration groups. Findings This study demonstrates that technological intervention improves the internal process dimension of a VSC for the regions under...

..., in which an evaluation of company performance is divided into two stages by using network DEA and the cross-efficiency approach. In addition, this article employs Miles and Snow's typology for classifying the strategies used by companies. Findings The analytical results show that the proposed framework...