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Keywords: Delivery-related information disclosure strategy
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Journal Articles
Continuous participation intention in on-demand logistics: interactive effects of order assignment and delivery-related information disclosure strategies
Available to Purchase
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2022) 122 (11): 2417–2439.
Published: 23 August 2022
... and justice theory, this research investigates the impact of order assignment and delivery-related information disclosure strategy on couriers' perceived justice and continuous participation intention and presents managerial suggestions to on-demand logistic platforms to lower the courier turnover rate...
