.... The purpose of this paper is to investigate causal links between the efficiency of information technology (IT) applications and bank performance using data envelopment analysis. Design/methodology/approach The study adopts the DEA approach to evaluate the bank level cost and IT efficiency. The Vector...

... are not yielding the anticipated results, an issue that is of grave concern to many CEOs and top managers. One way to address this concern is to analyse the relationship, if any, between investments in IS and an organization’s efficiency measures. Reports the results of an empirical study that assesses the role...

... applications used to solve a problem[ 13 ]. © MCB UP Limited 1994 Computer service Competitive advantage Decision making Efficiency Expert systems Service industries Service industries are growing in importance in the USA. Service industries contribute over 66 per cent of the total...

... of management? To most managers information technology is, at best, an essential but rather complex tool for improving the efficiency of business operations. At worst, it is a source of problems, failed expectations and confusing jargon. Information management must now be regarded as a key management skill...

...P.J. Moran Machine Monitoring Systems (MMS) are an example of new MIS based on new technology. MMS can vastly increase manufacturing efficiency but problems with machine operators may ensue, since the system can also serve to monitor the productivity of individuals. The article discusses how...