... support systems Meetings Language Translation services Communication Electronic media English has become the lingua franca for many people in countries around the globe (Frook, 2000 ; Keranen and Bayyurt, 2006 ; Nickerson, 2005). However, even if a group of multinational...

...., 2005 ; Sivadasan et al., 2006), creating a context in which no firm can operate intotal isolation from the rest of its network. Supply chain management Supplier relations Communication Electronic media © Emerald Group Publishing Limited 2006 Pierre‐Majorique Léger can...