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Keywords: Empirical study
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Journal Articles
Journal Articles
Industrial Management & Data Systems (2014) 114 (6): 872–885.
Published: 03 June 2014
... an important role. © Emerald Group Publishing Limited 2014 Quality management Motives Benefits ISO 9001 Empirical study Internalization In our study the construct of internalization had a Cronbach's α with a value of 0.925, meaning that the questionnaire has an excellent...

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