...Kangyin Lu; Jinxia Zhu; Haijun Bao Purpose – Human resources have become a key issue in relation to the strong competition between service firms. Therefore, the purpose of this paper is to explore the relationship between high-performance human resource management (HRM) within this field to firm...

...Milena Gómez-Cedeño; José María Castán-Farrero; Laura Guitart-Tarrés; Jorge Matute-Vallejo Purpose – The purpose of this paper is to demonstrate that human resource management (HRM) has an impact on supply chain management (SCM), which in turn has a significant impact on customer satisfaction (CS...

... in a VCoP. Additionally, individual and collective effect of system quality and attitude toward incentives on knowledge sharing are also examined. Design/methodology/approach This is an empirical study that targets a major community of practice in human resource management (n=366), utilizing...

... as individuals' interpretations of policies, procedures and practices related to the human resource management system. The two dimensions of HRM systems, “structure” and “collaboration” (Arthur, 1994) are by definition similar to two dimensions of psychological and organisational climate: the structure...

... only incidentally in the public sector in Turkey. Human resource management (HRM) applications such as measuring employee satisfaction, performance development are widely used in private sector. Specifically, in developing countries such as Turkey, these applications are rarely used in the public...

... by investigating the role of technological, organizational, and environmental factors and their interactions. It provides an improved understanding of the challenges related to HRIS adoption in public sector organizations. © Emerald Group Publishing Limited 2011 Australia Human resource management...

... Information technology Competences Human resource management Employee development The study of IT value within organizations has blossomed over the past decade as researchers have concerned themselves with “the transformational impact of information technology” (Agarwal and Lucas, 2005, p. 381...

...@nmsu.edu © Emerald Group Publishing Limited 2011 Environmental management Human resource management The primary focus of environmental management research has been on US and European firms. Consequently, there remains a need to examine environmental management in developing...

... to the extent that employees perceive a certainty of being sanctioned as well. Thus, we postulate the following: © Emerald Group Publishing Limited 2010 Employee behaviour Human resource management Internet Organizational culture System monitoring Punishment The ubiquity of information...

... motivational and training field for scientific information service management (Mandelbaum and Zeltyn, 2007). Customer services quality Operational research Human resource management Call centres Manpower planning Sung Ho Ha can be contacted at: hsh@mail.knu.ac.kr © Emerald Group Publishing...

..., adapt, grow and achieve competitive advantage. Chinho Lin can be contacted at: linn@mail.ncku.edu.tw © Emerald Group Publishing Limited 2010 Decision support systems Human resource management Programming and algorithm theory During the last two decades, the concept of human...

...Chin‐Yen Lin; Tsung‐Hsien Kuo Purpose This paper seeks to propose a conceptual structural equation model to investigate the relationships among human resource management (HRM), organizational learning (OL), knowledge management capability (KMC) and organizational performance (OP...

...‐Suescun can be contacted at: emilio.alvarez@ccee.ucm.es © Emerald Group Publishing Limited 2007 Outsourcing Human resource management Information systems Transaction cost economics was the dominant paradigm used to study IS sourcing decisions during the twentieth century (Dibbern...

...). © Emerald Group Publishing Limited 2004 Human resource management Management qualities Empowerment Feedback Environmental management Clearly, in the twenty‐first century businesses are taking a more strategic approach to environmental management. Conventionally, a majority of US...

... potential candidates. In this context, a variety of approaches including intelligent agents to facilitate the search for employment are reviewed. The impact of the Internet on human resources management from employees’ and employers’ perspectives and resulting trends are analyzed. Based on the author’s...

.../distribution center operations. © MCB UP Limited 2002 Human resource management Decision‐support systems Order picking In modern distribution industry, a distribution center (DC) must increase its operational efficiency (in both time and cost) to satisfy its customers’ high demands in low...

... and compensation). Organizational outcomes are divided on the basis of the expected directedness of impact into first level (attendance, turnover and work quality) and second level (profits). © MCB UP Limited 1999 Comparative studies Culture diversity Human resource management In the year...

... objectives to focus on an IS mission “To improve the performance of people in organizations through the use of information technology”[ 5 ]. © MCB UP Limited 1994 Design Globalization Human resource management Information systems Information technology Management information systems...

...” their circumstances. © MCB UP Limited 1992 Employees Group working Human resource management Participation Self‐managing teams 22 INDUSTRIAL MANAGEMENT & DATA SYSTEMS 92,7 I nterest in SDWTs is growing but moving into them is risky, high cost and time-consuming here are the tough questions...

.... There are three main advantages of such a system: staff benefit, manager support, cost saving giving a low‐cost programme with one‐year payback with evidence of 4:1 savings‐to‐investment ratios. © MCB UP Limited 1990 Counselling Employees Health and safety Human resource management Productivity...