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Keywords: IT platforms
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2022) 122 (1): 118–136.
Published: 28 September 2021
...Aihui Chen; Jinlin Wan; Yaobin Lu Purpose A rash of security incidents in ride-sharing have made discovering the mechanisms to repair consumers' trust essential for the information technology (IT)-enabled ride-sharing platforms. The purpose of this paper is to explore how the two response...
