...Carolina Luisa dos Santos Vieira; Antônio Sérgio Coelho; Monica Maria Mendes Luna Purpose Information and communication technology (ICT) plays a critical role in supporting logistics services outsourcing arrangements. Despite the literature highlighting the benefits of ICT usage by logistics...

...Alberto Bayo‐Moriones; Margarita Billón; Fernando Lera‐López Purpose The purpose of this paper is to investigate whether information and communication technologies (ICT) resources, including investment and use of specific types of ICT as well as innovative work practices, have a positive impact...