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Keywords: Intelligent personal assistant (IPA)
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Journal Articles
Journal:
Industrial Management & Data Systems
Industrial Management & Data Systems (2018) 118 (3): 618–636.
Published: 09 April 2018
...Sangyeal Han; Heetae Yang Purpose The purpose of this paper is to develop a comprehensive research model that can explain customers’ continuance intentions to adopt and use intelligent personal assistants (IPAs). Design/methodology/approach This study proposes and validates a new theoretical...
