... processes of small and medium‐sized 3PLs. This paper fills this gap by exploring the issue using a range of complementary research approaches. Information and communication technology (ICT) adoption Small and medium‐sized third party logistics providers (3PLs) Adoption Italy Triangulation Small...

... the proper adoption of these technologies by managers. As shown in the previous section, B2e MI applications highly impact the processes of firms without requiring major investments. For this reason, they seem to be especially suitable for SMEs, in particular those in Italy, where they have...

... © Emerald Group Publishing Limited 2006 Transportation Freight forwarding Distribution management Optimization techniques Italy A constant B constant C cost (∈)COG compatible orders groups DSS decision support system ECL economic compatibility limit...

... communications Italy Manufacturing industry Models Quality control Quality management Quality systems Theory Even though quality management is studied widely, little attention has been paid to the relationships between modern quality management practices and supporting information systems...