... haulage operators “ICT adoption is least well developed and reliance on more traditional means of operating are more prevalent” (p. 23). Information and communication technology (ICT) adoption Small and medium‐sized third party logistics providers (3PLs) Adoption Italy Triangulation Small...

... the proper adoption of these technologies by managers. As shown in the previous section, B2e MI applications highly impact the processes of firms without requiring major investments. For this reason, they seem to be especially suitable for SMEs, in particular those in Italy, where they have...

... define the actual convenience of one shipping mode respect the other one. Transportation Freight forwarding Distribution management Optimization techniques Italy A constant B constant C cost (∈)COG compatible orders groups DSS decision support system ECL economic...

... involve people, the model considers both factual data and the perceptions of managers and workers. In the following paragraphs each model dimension is presented in detail. Organizational performance Information systems Information technology Internal communications Italy Manufacturing...